Delete your account and data
Effective date: 6 July 2026
This page explains how to delete your Jotlift account and the data we store, and what happens when you do. Jotlift (ABN 55 482 265 411) is operated by a sole trader in New South Wales, Australia.
Two ways to delete your account
In the app. Open Settings, go to your account, and choose Delete account. Confirm when asked. This is the quickest way.
By email. If you cannot use the app, email us at jotliftapp@gmail.com from the address on your account and ask us to delete your account. We may need to confirm it is your account before we act.
What deletion removes
When you delete your account, we permanently delete:
- your account and sign-in;
- your data stored on our servers for backup and sync, including your workout logs, exercises, routines, history, and your bodyweight and measurements;
- your subscription entitlement record on our side.
What you keep
Deleting your account does not wipe your phone. The copy of your data on your device stays, so you can keep using Jotlift as a local notebook, or export it first. If you want to remove the local copy too, delete the app or clear its data on your device.
About your subscription
Deleting your account does not cancel a paid subscription. Subscriptions are billed by the app store, so if you have Jotlift Pro, cancel it in your store account settings. If you do not cancel, billing continues even after the account is deleted.
About usage analytics
If you turned on usage analytics, deleting your account does not remove past usage events, because they are not linked to you. When you opt out or delete your account, collection stops and anything still queued on your device is deleted. Usage events already sent are kept only in de-identified, aggregate form, are not tied to your identity, and cannot be traced back to an individual, so they cannot be removed one person at a time.
How long it takes
In-app deletion happens straight away. Email requests are actioned within a reasonable time, usually within a few days.
Contact
Jotlift, ABN 55 482 265 411.
Email: jotliftapp@gmail.com