Questions, problems or feedback about Jotlift.
Email jotliftapp@gmail.com and we will get back to you, usually within a few days. If you are reporting a problem, it helps to say which device and iOS version you are on, and what you were doing when it happened.
No. Logging works fully offline and no account is needed. Adding an account backs your data up, so a new phone is not a fresh start.
Open Settings in the app, tap Upgrade to Pro, then tap Restore purchases. If it still does not appear, email us and tell us the Apple Account you bought it on, and we will sort it out.
Subscriptions are billed by Apple rather than by us, so they are cancelled in your Apple Account. On your iPhone, open the Settings app, tap your name at the top, tap Subscriptions, then Jotlift. Cancelling stops the next renewal, and you keep Pro until the end of the period you have already paid for.
Open Settings in the app, go to Your data, and choose Export your data. The export is a file you keep.
Open Settings, go to Your data, and use Move to a new device on the old phone and Moving from another phone on the new one. If you have an account, signing in restores your data instead.
See deleting your account and data. It covers both ways to do it, and exactly what is removed and what is kept.
Every suggestion names the rule it came from, so you can check how it was worked out. If it still looks wrong, email us with the exercise and what you expected, and we will look into it.